Routed and Daily Deliveries

The Delivery Authority has been providing Fortune 500 hundred and smaller companies with routed and daily scheduled orders for 20 years. Our technology is used to provide the most efficient routes to lower your costs.

Our Regularly Scheduled Routed Delivery Service

Make The Delivery Authority Your Transportation Partner for Regularly Routed / Scheduled Deliveries.

Distribution and Delivery is an important part of your business plan. How you get your products and services into your customers’ hands is what distribution and delivery is all about.

For some businesses, however, capabilities in distribution and delivery are important, if not downright critical, to success. The Delivery Authority delivery service model is the standard by which all delivery service providers should follow.

When you work with The Delivery Authority, you gain the following benefits:

  • Customized, Flexible, scalable routing that fits your daily needs
  • Lowest Shrink Rate / DPMO in Chicagoland
  • Optimized routing system to reduce route time
  • Walkers, cars, vans, or trucks
  • Live person to take your order
  • Phone in your order or place your order on-line
  • Real time order status tracking via online or your account manager
  • Live GPS Tracking
  • Electronic signature capture
  • Bar code/scanning

We are successful in Regularly Routed Scheduled Deliveries for the following reasons:

Drivers

Our drivers present a clean cut, friendly, professional image that puts your customer’s mind at ease. They must also have an appropriate vehicle, product knowledge and provide great customer service. Click here to learn more about our drivers.

Training

To ensure our drivers are successful, we provide very detailed instructions, along with comprehensive product assembly training. Our drivers must become experts in your products and be able to troubleshoot when necessary. When our drivers complete the job, your customer must be delighted.

Customer Requirements

To make sure we exceed expectations for our customers and their customers, we need to understand their requirements. Our processes, training, driver selection and technology are all based on the needs of the customer.

Technology

Our delivery processes are enabled by Xcelerator, the industry’s best transportation management system (TMS). Xcelerator enables our customers to book online, track orders, view and manage their delivery. Xcelerator provides all relevant shipping information, costs, real time updates and electronic signature and verified delivery times. We also use Cheetah Logistics Route Optimization Platform, a state of the art business to customer door solution. Cheetah enables us to increase reliability, flexibility and speed, while reducing delivery times, late shipments and fuel costs. These systems allow The Delivery Authority to provide a world class delivery experience for our customers.

Communication

From start to finish, communication is the key to success in the logistics business. We try to over-communicate to minimize misunderstandings. We give our customers lots of options when it comes to communication: phone, email or online via our transportation management systems.

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What Our Clients Say

“We have been regular customers for 15 years and we rely on their regular, dependable, and timely service to support our real estate legal practive. They are an integral part of our daily operation and we highly recommend them to companies who need a quality messenger service.”
-Galanopoulos and Galgan
“The Delivery Authority has been a valued service provider for RR Donnelly for over 15 years. They are a great partner and have surpassed our expectations in everything we have asked them to do for us.”
-RR Donnelly Logistics
“Their innovation along with the understanding of business needs is astronomical; especially from a logistical standpoint. Many of their innovative ideas will be used as standard operating procedures for years to come. The Delivery Authority is a highly motivated and passionate company and their work ethic is unsurpassed.”
-Dealer Tire, LLC